Cancellation Policy

Effective as of
January 1, 2022

TOCA's

Cancellation Policy

If you cancel less than 24 hours before your session, you will be charged in full.

Training Session & Class Cancellation Policies:

  • Late cancel (less than 24 hrs) and no-show: Forfeiture of session or class
  • It is the client’s responsibility to cancel any booked classes that he/she cannot make. A member will lose a session/class credit from his or her membership package, for every occurrence, where he or she makes an appointment for a training or class and does not show up for it, or fails to cancel the scheduled class appointment at least 24 hours before the start of the class.

Membership Contract & Cancellation/Suspension Policy:

  • Contract is in force for one month from the contract start date, with automatic renewal for subsequent months, unless canceled by either the client or TOCA Football.
  • Memberships can be suspended in 30 day increments for either 30 or 60 days. some text
    • Your written request to suspend your autopay membership must be received at least 5 days in advance of your next billing cycle. Any suspension requests made after the 5 day period will take effect on the next billing cycle.
  • Membership cancellation requests must be submitted via our online form at https://www.tocafootball.com/membership-cancellation. some text
    • Your written request to cancel your autopay membership must be received at least 5 days in advance of your next billing cycle.  
    • Requests to cancel after the 5 day notice window will be processed on the next billing date. 

Refund Policy:

  • Membership refunds will only be issued in the event that a cancellation or suspension request was made at least 5 days in advance of your next billing cycle. 
  • Money Back Guarantee is in effect for the first month of any TOCA Training or Classes membership and is contingent upon the customer completing all sessions/classes of their initial membership period (30 days).

Membership Selected: <CONTRACTNAME>

Includes: <RECURRINGITEMS>

Contract Start Date: <CONTRACTSTARTDATE>

Recurring Payment: <RECURRINGPAYMENT>

Additional Information:

  • Unused training sessions & classes expire at the end of each monthly cycle - no rollovers.

All Memberships Include:

  • 10% OFF Programs & Events (Camps, Clinics, etc.)
  • Priority Booking

Training Session & Class Cancellation Policies:

  • Late cancel (less than 24 hrs) and no-show: Forfeiture of session or class
  • It is the client’s responsibility to cancel any booked classes that he/she cannot make. A member will lose a session/class credit from his or her membership package, for every occurrence, where he or she makes an appointment for a training or class and does not show up for it, or fails to cancel the scheduled class appointment at least 24 hours before the start of the class.

Membership Contract & Cancellation/Suspension Policy:

  • Contract is in force for one month from the contract start date, with automatic renewal for subsequent months, unless canceled by either the client or TOCA Football.
  • Memberships can be suspended in 30 day increments for either 30 or 60 days.
  • Your written request to suspend your autopay membership must be received at least 5 days in advance of your next billing cycle. Any suspension requests made after the 5 day period will take effect on the next billing cycle.
  • Membership cancellation requests must be submitted via our online form at https://www.tocafootball.com/membership-cancellation.
  • Your written request to cancel your autopay membership must be received at least 5 days in advance of your next billing cycle.
  • Requests to cancel after the 5 day notice window will be processed on the next billing date.

Refund Policy:

  • Membership refunds will only be issued in the event that a cancellation or suspension request was made at least 5 days in advance of your next billing cycle.
  • Money Back Guarantee is in effect for the first month of any TOCA Training or Classes membership and is contingent upon the customer completing all sessions/classes of their initial membership period (30 days).
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